Application Development & Maintenance Services

o Custom Application Development Services
o Application Integration Services
o Application Migration Service
o Business Intelligence & Analytics
o Collaboration / Information Worker Solutions

• Application Management

o Application Maintenance
o Production Support
o User Support
o Application Optimization Services

• Global Delivery Center

• Managed Testing (IQ)

• Enterprise Business Solutions

o ERP
o CRM
o SCM

Application Development

Custom Application Development - Our custom application development service offers your company an opportunity to develop a competitive advantage by using technology in a more productive or effective way than your competitors. Our client drive application development process ensures the end results are aligned to business goals. STL SYSTEMS has extensive experience in Web and client server application development across varied technologies including .Net, share point, Web Services and J2EE.

Application Integration - Whether you need just a few application connectors to be build or complete Enterprise Application Integration (EAI), STL SYSTEMS offers all. Leveraging our competency in Enterprise Business Solutions such as SAP, Oracle, Microsoft, STL SYSTEMS can integrate custom build applications to any such packaged business solutions.

Application Migration - From legacy modernization to code conversion, STL SYSTEMS’s application migration services does it all. These technology migration projects enable organizations to comply with new technology standards such as .NET framework, Lynux, Compiler upgrades, Database upgrades etc.

Business Intelligence - Whether you require individual data marts or enterprise wise Data warehouse STL SYSTEMS can provide you with an end-to-end Business Intelligence solution that will enable extraction of relevant information from multiple data source for making business critical decisions.

Collaboration / Information Worker Solutions – Using leading edge tools and technologies STL SYSTEMS provides services to select and implement Enterprise Content Management / Portal / Workflow / Collaboration Solutions.

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Application Management

Application Maintenance - Maintenance Requests are non-discretionary services and include work done to carry out an upgrade in functionality or to do performance improvement, to adjust to business, technological or regulatory changes, to prevent future failure in the application, or to identify and implement continuous process improvement.

Production Support - Production Support is defined as all problem calls. This includes ensuring that production application systems function as required, produce results as specified, and are available as scheduled. It also includes proactive monitoring of production systems, consultation with other departments specific to the support incident in progress, emergency software/data fixes, preventive and adaptive maintenance, root cause analysis, coding, and implementation. Production Support activity will be measured according to the Service Level Agreements (SLAs).

User Support - User Support activities are consulting activities to answer questions or respond to requests for status information on a project. These activities can involve providing advice to business, operations, and/or other client teams, and can be telephone-level support or attendance at scheduled or ad hoc meetings. Typically, these activities do not result in concrete deliverables, such as software code, written documentation (e.g. a Controlling Document), or system specifications.

Application Optimization - Application optimization includes operational improvements and measures that analysts can take in order to streamline the system to reduce operating budget.

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Global Delivery Center - STL SYSTEMS’s Global Delivery Center (GDC) provides a much needed alternative to augmenting organizations’ development capabilities. This offering allows clients to choose exactly the level of STL SYSTEMS support and resources they need to deliver their technology projects rapidly, cost-effectively and with high quality. The GDC provides clients with

 Rapid Transition
 Flexibility
 Scalability
 Accountability
 Access to deep technical expertise

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Managed Testing

Managed Testing (IQ) - It is generally accepted that something in excess of one third of the cost of IT projects goes to Testing and Quality Assurance. Of this significant cost, it is estimated that some 65% goes to rework errors and omissions that are not discovered in the testing process and only something like 5% is spent on prevention. Generally, this level of expense is not measured or reported.

That’s why STL SYSTEMS offers IQ, our complete managed testing service. We know that the later a bug is found, the more it costs to fix and the earlier a bug is found, the more likely it is to be fixed. That’s why IQ will help save you money with its effective processes and expertise in the area of testing. That’s why IQ testing processes are based on Quality principles.

Managed Testing Services Include

o Planning – Under planning services STL SYSTEMS conducts assessment of in-flight projects, processes and methodologies to help clients determine opportunities of improving testing practices. STL SYSTEMS can also go a step further in testing methodology development and tool selection.
o Execution – STL SYSTEMS provides complete Test Execution services including functional - regression, integration, and non-functional – performance, stress, security.
o Outsourcing – STL SYSTEMS would provide end-to-end managed testing services to deliver Independent Verified and Validated application software. STL SYSTEMS can also setup an Independent Testing Outsourcing Center (iTOC).

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